FAQ

We invite you to track your order status through our interface:https://manucurist.shipup.co/

You can order in France and abroad.

Click and collect
Free check-out Green Club manicure.
Buy online at 75010, 19 Enghien street, Paris (1:00 to 7:30 p.m. on Wednesday, 12:00 to 7:30 p.m. on Thursday to Saturday) and retrieve your order.

France / Monaco / Andorra
Deliver the global point relay within 2-3 working days - 3,50 euros, from 39 euros
Door to door delivery within 4 to 6 working days - 5,50 euros, from 49 euros

DOM Tom
Door to door - 25 euros
5 to 10 working days. The delivery price is 79 euros.

European Union*
*: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom of Great Britain and Northern Ireland
Door to door - 6,40 euros
6 to 8 working days. Delivery from 39 euros.

Bulgaria / Croatia / Malta / Norway / Romania / Switzerland
Door to door - 9 euros
6 to 8 working days. The delivery price is 79 euros.

Rest of the world outside the UK, Guernsey
Door to door delivery € - 25
Delivery within 8 to 10 working days. The price starts from 79 euros.

Either in the " Update the l 'mail; Shipment of the Manucurist command "
Once your parcel has been collected by the carrier, you will receive an email informing you of the update of l ' shipping the order with your carrier tracking number.

If your package is shipped abroad, do not worry if the update of your package is not done directly; the carrier often expects to arrive in the country of destination to update your tracking number.

Either in your customer account
If you created a customer account at the time of your order, your carrier tracking number will be indicated in the " My Orders " section.

Either through the package tracking page
By filling out your name and postal code:https://manucurist.shipup.co/If no tracking number n 'is associated, then your n ɼommand has not yet been collected by your carrier.

It may be that one of your neighbours or your janitor may have recovered it for you, please feel free to check with them! If this is not the case, it also happens that the carriers update the delivery status even before delivery of the package. We invite you to wait at least 24 working hours!

If you still do not receive it, do not hesitate to contact us on ourContact formThe following days to find a solution together! :)

We accept bank cards, Paypal, Amazon Pay, payment in 2 or 3 times free of charge, Apple Pay, Bancontact, SoFort and Giropay as a means of payment!

Avant tout pensez à vérifier la date de validité de votre carte. Si c’est une nouvelle carte, vous devez avoir effectué au préalable un retrait d’argent ou un paiement avec votre carte bancaire (hors internet).

Si votre panier est élevé, pensez à vérifier le plafond de votre carte bancaire.

De manière générale, vous ne pouvez ni cumuler des codes promotionnels et des avoirs ni utiliser plusieurs codes promotionnels sur le même panier.

We accept returns for new, unopened and unused products within 14 days of receipt of the order. To perform an exchange, you can follow the classic return procedure and place a new order.

With a little luck, your order has not yet been processed by our logistician. In this one case, we can intervene to cancel it if you contact us on our Contact form !

Oui nous proposons des sessions de formation.

Pour avoir plus de renseignements concernant ces formations, merci de nous contacter à l'adresse suivant commercial@manucurist.com pour la France. Et à l'adresse export@manucurist.com pour les autres pays.

All our products are manufactured in France, with the only#x27of our LED lamps (because we n 'have unfortunately not found a manufacturer in Europe and so let them come from l 'alien by boat).

Our ranges are green and clean, composed of up to 84 % organic-sourced ingredients (d', natural origin), without endocrine disruptor, without monomer or hydroquinone.

Of course! Our products are neither sourced nor tested for#x27origin.

You can find the complete list of ingredients on the product sheet of the article in#x27"Ingredients" tab.

Our Green range is a range of classic nail polish varnish. Our Green Flash varnishes dry under LED light and have a dress up to#x27;at 10 days!

Unfortunately no, each formula is unique, and the compositions are different. Therefore, it is not necessary to mix them with d ' other ranges or d ' other brands.

Care must be taken to leave the product as little open as possible and close it as soon as possible! Little tip to beat the heat: nothing better than the fridge! Reducing the temperature makes it possible to avoid the evaporation capacity of the varnish and reduces the degradation process of the formula that can occur over time. If you don't have one available, our official Green Flash thinner will liquefy your Green Flash varnish!

The holding of the Green Flash varnish may depend on the use of the hands and the nature of your nails.#x27;. What is the nature of your nails?Make our diagnosis byclick hereto discover it!

For an optimal outfit we advise you to :

Degrease your nails with a mild solvent (without acetone).

Apply very thin layers of varnish (spend only once on the same surface of the nail!).

If the layers are thin enough, the indicated catalysis times will be sufficient (don't be surprised if the base remains a little sticky after the minute).

Border the nail' by passing a light brush stroke on the'edge of the nail'.

Absolutely not!

Prepare 10 small cotton pads (the size of your nails) soaked in mild solvent acetone-free like our Green Flash Solvent Water.

Place each cotton by pressing on your nails (you can use our papillotes, or tweezers to hold them). Each nail should be well covered with the soaked cotton pads.

Wait 1 to 2 minutes without touching it.

Remove themone by one: the varnish must be removed from'a blow!

If'there is still some base, don't hesitate to start again while waiting for a few seconds.

For the Green Flash range, we recommend using a minimum 18W LED lamp, such as our discovery lamp, our Slime lamp or Pro lamp. It is necessary to adapt the catalysis times according to the lamps!
Attention we do not guarantee the results obtained with lamps of other brands.

Does your lamp no longer turn on? Is she blinking? We invite you to get in touch with our team via ourcontact form! Remember to attach a video of the problem encountered to your message for faster processing :)

All our lamps are guaranteed for 1 year.

Our ranges are green and clean, composed of up to 84% bio-sourced ingredients, without endocrine disruptors, monomers or hydroquinone. Nevertheless, any varnish regardless of its nature is to be avoided for pregnant women. We invite you to ask your doctor for advice.

We had great feedback regarding the fact that Green Flash would not cause these reactions. Nevertheless, we cannot guarantee that there will be no reaction. We recommend that you test the varnish on a small part of the nail and wait 48 hours, remove it and then wait another 48 hours. If you have no reaction then you can use the Green Flash without any problem.